Identified - The issue has been identified. We are working to rebuild the printing server and reinstall the service to restore printing. We will work through this as quickly as possible. One this has been completed we will send instructions on how to reinstall the printers so that they begin working regularly again.
Aug 9, 12:54 EDT
Aug 9, 12:54 EDT
Update - Good Morning,
IT Services is still working on issue with print system. We are working to identify and resolve issue where mobility print is not populating for Faculty and staff. We will keep you updated as we work to resolve the issue.
Aug 9, 11:13 EDT
IT Services is still working on issue with print system. We are working to identify and resolve issue where mobility print is not populating for Faculty and staff. We will keep you updated as we work to resolve the issue.
Aug 9, 11:13 EDT
Investigating - IT Services will be working on the printing system this afternoon. The ability to print, copy and scan will be sporadic throughout the afternoon as we look into resolving this issue.
Aug 3, 12:33 EDT
Aug 3, 12:33 EDT
Investigating - IT Services has started the transition to the new SCASD Phone System. We are aware of a current issue with outbound calling on the old system. We are working with our support vendor to get transitioned to the new system. Once that is complete our team will be visiting each building and getting 1 primary phone installed and functioning for internal and external calling.
We will then replace all other phones in the buildings. Finally, we will circle back to offices and administrators to train them on the new system and handle any special needs like multiple phones ringing, line supervisions, etc. once all other buildings and phones are stable.
Jul 25, 10:18 EDT
We will then replace all other phones in the buildings. Finally, we will circle back to offices and administrators to train them on the new system and handle any special needs like multiple phones ringing, line supervisions, etc. once all other buildings and phones are stable.
Jul 25, 10:18 EDT
Investigating - Good afternoon,
IT Services will be continuing ongoing security maintenance for all computer systems this week to comply with current cyber security requirements. Users may experience intermittent interruptions in district-hosted resources. If there is an ongoing interruption please reach out to our Help Desk by phone or by emailing itsupport@scasd.org.
Thank you for your patience during these improvements.
IT Services
Apr 11, 12:31 EDT
IT Services will be continuing ongoing security maintenance for all computer systems this week to comply with current cyber security requirements. Users may experience intermittent interruptions in district-hosted resources. If there is an ongoing interruption please reach out to our Help Desk by phone or by emailing itsupport@scasd.org.
Thank you for your patience during these improvements.
IT Services
Apr 11, 12:31 EDT
Google Services
Operational
Google Drive
Operational
Google Classroom
Operational
Gmail
Operational
Google Meet
Operational
Google Calendar
Operational
Applications
Operational
SeeSaw
Operational
GoGuardian
Operational
MySchoolBucks
Operational
Clever Single Sign-On
Operational
Clever Apps Dashboard
Operational
eFinancePlus
Operational
Employee Access Center (EAC)
Operational
Filewave
Operational
Synergy
Operational
Slack
Operational
Plex
Operational
Canvas
Operational
Other Applications
Operational
VoIP Services
Operational
Phone System (Alcatel Lucent)
Operational
Network Services
Operational
Network Services (Alcatel Lucent)
Operational
Network Services (Extreme)
Operational
Firewall
Operational
Internet Service
Operational
Wide Area Network (WAN) Service
Operational
Domain Name Service (DNS)
Operational
Dynamic Host Control Protocol (DHCP)
Operational
System Services
Major Outage
Security Services
Operational
Isonas Pure Access
Operational
Papercut
Major Outage
Building Paging System
Operational
Active Directory
Operational
Backup Services
Operational
AWS Hosting ec2-us-east-1
Operational
AWS Hosting ec2-us-east-2
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Cloud Console
Operational
Fileshares
Operational
District Testing Services
Operational
WIDA
Operational
NWEA MAP
Operational
DRC Insight
Operational
PSSA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Internet Outage - Maintenance
Aug 10, 16:00-18:00 EDT
On Wednesday, August 10th at 4:00pm, the IT Services department will be performing network maintenance that will impact users.
The maintenance will result in the loss of internet and phone connectivity during the upgrade process.
Another email will be sent out an hour before the scheduled start of the outage.
Thank you for your patience as we continue to improve services.
-IT Services
Posted on Aug 9, 19:51 EDT
The maintenance will result in the loss of internet and phone connectivity during the upgrade process.
Another email will be sent out an hour before the scheduled start of the outage.
Thank you for your patience as we continue to improve services.
-IT Services
Posted on Aug 9, 19:51 EDT